Entry-Level Office Position
Pembroke & Co.
Boston, MA 02199
Qualifications
High school or equivalent (Required)
US work authorization (Required)
Job details
Job Type
Full-time
Job Summary:
The Video & Data Analyst will be responsible for reviewing, monitoring, and analyzing transaction data, video feed, financial reports and social media reviews for numerous establishments. These may include: restaurants, bars, hotels, convenience stores, trades, etc.
Job Responsibilities:
- Monitor, review and analyze video feed (CCTV) and point-of sales (POS) transaction data for discrepancies, internal theft, fraud, etc.
- Analyze business trends through video feed (CCTV) to determine ways the business can improve sales, customer counts, and customer experience.
- Monitor locations through video feed (CCTV) to determine if quality of standards is being adhered to.
- Monitor for social media reviews through numerous platforms for useful information tied to sales, brand reputation, and customer satisfaction.
- Assist with ad-hoc requests from clients.
- Conduct reports of findings with detailed information and still pictures.
- Meet daily, weekly and monthly goals while maintaining high quality standards.
- Additional tasks as required.
Qualifications:
- High School diploma or equivalent; some college preferred.
- Prior experience in a retail, restaurant, hospitality, or customer service environment is preferred.
- Proficient with MS Office applications.
- Demonstrates discretion; understands the importance of sensitive and confidential material.
- Ability to work in a lean, ever-changing environment.
- Excellent verbal and written communication.
Benefits:
- Company matched 401k
- Paid time off
- Paid holidays
- Work from home Fridays
- Commuting reimbursement
About Pembroke & Co.:
Founded in 2015, Pembroke & Co. is a full-service consulting firm based in Boston, MA. We are experts in new business consulting, existing business operations, loss prevention strategies, human resources, and more.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Work Location: One location
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• Post ID: 21475287