Responsibilities and Duties

. Professional, courteous, and motivated to deliver the highest value service.

. Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.

. Perform effective and efficient services to ensure customer satisfaction and

product performance including timely repair, Installation, and removal of

commercial restaurant equipment. . Scheduled preventive maintenance, and cleaning.

. Demonstrate the ability to remain current on all equipment education and

continually broaden the scope of technical skill-set and theory of operation.

. Order and schedule delivery of repair parts and maintain inventory.

. Follow company policy to accurately record and complete work orders while

maintaining accurate documentation.

. Effective interaction with internal dispatch, management, warehouse, and technician teams.

. Deliver superior customer service focusing on customer needs, developing

and retaining positive customer relationships while creating and executing

solutions in collaboration with customers.

. Always maintain a professional and clean appearance, while keeping service

vehicle clean and neat.

Qualifications and Skills

. Ability to troubleshoot, test, repair, and service technical equipment.

. Knowledge of basic electricity; amperage, voltage and resistance, and ability to

read basic equipment schematics. Ability to understand, read, and utilize a

multimeter.

. Ability to work flexible shifts.

. Familiar with basic tools and multimeter.

. Basic understanding and skill-set of Microsoft Office.

. Valid Driver’s license.

. Organizational Skills, Attention to Detail, Sense of urgency in responsiveness .

. Ability to Adapt to Workplace Environment & Organizational Change.

. Must be reliable, dependable, punctual, maintain good attendance, and con

scientious about product performance.

. Able to lift/carry and move heavy restaurant equipment when needed.

Benefits

. Health Care Benefits with Full-Time Employment

. Paid Time Off

. 401K

. Company Vehicle and Fuel card, Repair/Service Tools, Supplies, Cellphone

. Training Provided

. Over Time Opportunities

Smart Care Equipment Solutions is an Equal Employment Opportunity/Affirmative Action Employer. Women, minorities, veterans and individuals with disabilities, as well as all other qualified individuals, are encouraged to apply.