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Execution Services Analyst


Execution Services Analyst

Execution Services Analyst

Fidelity Investments
Boston, MA 02210

Job details

Job Type

Full-time

Job Description:

EXECUTION SERVICES ANALYST

The Role

Fidelity Digital Asset Services is an exciting new business unit that is passionate about bringing emerging concepts to life in the digital asset arena and delivering those solutions to Fidelity clients and prospects. The Execution Services Operations team is responsible for identifying and resolving trade breaks, proactively monitoring order flow, identifying, and escalating trade discrepancies, resolving trading and exchange-related disputes, and providing key external client support. To be effective, you will work closely with Custody Operations, Technology Support, Relationship Managers and Client Service Managers to ensure understanding of client trading and operational needs as well and drive overall satisfaction. With your knowledge and dedication, you will become a collaborative and inventive member of the FDAS team, sharing best practices and driving successful results.

The Expertise and Skills You Bring

  • Bachelor's Degree preferred 2+ years of trade & post trade execution support & knowledge of trading and industry practices/tools
  • In depth knowledge of front to back trade lifecycle
  • Knowledge of trading technologies & API/FIX & other trading frameworks
  • Deep knowledge of Institutional clients, accounts (e.g. hedge funds)
  • Strong attention to detail & analytical skills
  • Relationship building skills across team, business units, and peers
  • Proven delivery of world-class service experience
  • Proficient skills in various PC software applications to include Microsoft, Access, Excel, Word, PowerPoint
  • Your excellent interpersonal, verbal, and written communication skills
  • Your ability to work well on global teams and in fast-paced, cross-collaborative environments
  • Your ability to think analytically and deliver solutions to complex challenges and recognize when escalation is required
  • Your ability to think ahead, anticipate questions, plan for contingencies, and find alternative solutions
  • Your passion for thought leadership in innovation & promotion of change amongst the group
  • Your success in navigating and thriving in a dynamic, growing new business
  • Your understanding of risk inherent to Institutional trade execution

The Value You Deliver

At Fidelity, collaboration isn’t just about working together, but also about improving lives together. Our success as a firm is due to the personal responsibility and pride that our associates take in getting things just right, and the compassion that drives us to go the extra mile for our customers and each other.

Included in the value that you’ll deliver are:

  • Supporting complex trading needs while maintaining a ‘client first’ mentality

  • Optimizing the client experience at Fidelity and developing long term client relationships and

Partnerships

  • Providing exceptional service to all of our clients by processing their requests in an accurate

and timely manner

  • Driving high satisfaction, quality, and efficiency for both the client and Fidelity

  • Delivering superior results quickly and efficiently, utilizing effective time management skills

  • Actively participate in client meetings and client service reviews

  • Driving innovation through curiosity and comprehensive understanding of business

processes and challenges

Certifications:


Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money.


Join Us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

As a result of COVID-19, many of our associates are continuing to work remotely. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we’re calling “Dynamic Working.”

We invite you to Find Your Fidelity at fidelitycareers.com.


Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 2.


Hiring Insights

Hiring for this role


• Mobile: NA

• Location: NA

• Post ID: 21502846


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