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Essemtec Application Engineer

Essemtec Application Engineer

Essemtec Application Engineer

Nano Dimension
Boston, MA

Job details

Job Type

The primary responsibility is to prepare and perform application test and demonstration (T&D) of the company products and technologies to potential customers and deliver convincing results in alignment with the company strategy and policies.

Main Responsibility

  • Accountable to demonstrate all Business Unit (BU) products and technologies within the guidelines and instructions from the BU Application Engineering group.
  • Secure the necessary organization and preparation (in time, know-how and resources) to deliver convincing T&Ds.
  • Execute T&Ds in front of customers at the company demo centers, at customer place or during regional or national trade shows.
  • Manage the US T&Ds planning and resources (demo equipment) in coordination with Sales.

Main tasks

  • Analyze and frame all T&Ds specific request received from customers and secure its preparation by defining a test plan, a possible script, the timeline and the necessary equipment configuration, settings, consumables and customer materials.
  • In coordination with Sales, lead any clarifications requirement for the T&Ds request, possibly scheduling clarification web calls.
  • Organization and development of customer-specific application tests as well as their demonstration in front of the customer (dispensing, pick & place, oven and storage applications).
  • Document all T&Ds and create convincing reports for customers, well-structured and self-explanatory in terms of findings and results.
  • Support Sales for any technical needs, be it on specifications, configuration and processes.
  • Support the Service team in case of any specific installation and acceptance tests or after-sales process needs.
  • Perform technical presentation, in coordination with Sales, to specific audience.
  • Secure excellent teamwork with multiple stakeholders (Sales, BU Appl. Engineering, Product Mgt, Support, …) to secure all T&Ds.
  • Maintain a high standard in the data quality in the CRM (up-to-date, accurate, …) and apply all company rules.
  • Attend national and regional trade shows, events, open houses as well as seminars and sales meeting.

Secondary tasks

  • Collect any intelligence on competition by working with customers
  • Collect any intelligence on market trends by working with customers
  • Propose any improvements and/or adjustments on current products and technologies
  • Propose any improvements to better demonstrate the products
  • Escalate any issues which require management attention

  • Good SMD market knowledge and experience.
  • Experience in dealing with customers.
  • Solid technical background and familiar with process driven technologies
  • Good communication skills (writing and verbal)
  • Objectives driven and open to challenges.
  • Able to work autonomously and in teams, self-organized, meticulous. Capable to achieve on your own.

Hiring Insights

Hiring for this role

• Mobile: NA

• Location: NA

• Post ID: 21507894

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